Consumer Protection Overview

Details on Consumer Protection

Natural World Safaris offer financial protection to all our clients.

For UK and EU clients your cover is automatically included as part of your booking either by ATOL or TRUST MY TRAVEL. Your invoice will clearly state which scheme your booking is covered by.

For clients outside the UK and EU cover is available for a small additional fee through TRUST MY TRAVEL. Details of this can be found on your invoice.

ATOL

All the flights and flight inclusive trips on this website are financially protected by ATOL. When you pay for something protected by the ATOL scheme you will be supplied with an ATOL Certificate.

Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it.

Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: http://www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/.

TRUST MY TRAVEL

Full terms of the financial protection that your purchase is subject to under the TRUST MY TRAVEL scheme can be found here: https://www.trustmytravel.com/protectionterms/

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the TRUST MY TRAVEL 24-hour emergency contact number on +44 1780 679894.